Cash On Delivery

  1. Cash on Delivery (CoD) is available at present for selected PIN CODES in South Indian States (Kerala, Tamilnadu, Andra Pradesh, Telungana, Karnataka). However, we are discussing with our courier partner to expand the CoD facility to pan India in future.
  2. Cash on Delivery will not be available if your order value exceeds Rs.15,000
  3. Cash on Delivery (CoD) is subject to verification of the mobile number provided. Our executive will call you before dispatching the order and if you are not reachable over phone, the order will be cancelled.
  4. Please ensure that the mobile number you provide for the Cash On Delivery payment is available and answered.
  5. Please be available at the destination address with the complete cash as payment for the item purchased. You have to pay the complete order amount in cash to the Courier Delivery Executive at the time of receiving the parcel. Parcel will be handed over to you only after payment.
  6. Payment through cheque, draft or any other means will not be acceptable
  7. It is important that your address and landmark are very clear. This will help us locate you easily and complete the process faster.
  8. If you do not accept the parcel or refuse to pay, CoD orders will not be accepted from you in future.
  9. Returns for 'COD' products will be available only for 10 days from the date of delivery of the product. You will be required to go to 'My Account' tab and then click 'Orders' where you can see the return tab and then you can follow the instructions provided . Return will be sanctioned only after verification of the product, the amount of the Product will be credited to your Jayalakshmi wallet in the form online store credit which is redeemable only at our online store within 90 days from the date of credit. NO Refund will be provided under any circumstances for CoD orders.
  10. Jayalakshmi may withdraw or modify these terms and conditions at its sole discretion.